From £1,000

Given the unique differences in culture and language that exist between Chinese- and English-speaking markets, extensive research is required to ensure your business meets the expectations of English-speaking clients. We are able to deliver secondary research according to your unique requirements and our expertise covers areas such as website optimisation, commercial due diligence and marketing. Please see below for examples of the types of research reports we are able to produce.*

Deliverables

• Consultation session(s) to determine: i) your needs and requirements; ii) research objectives; and iii) data collection and analysis methods.
• Non disclosure agreement(s) to ensure confidentiality of discussions.
• A draft report structure, outlining section headings and content to be included within each section.
• Full research report in English and a research brief in Chinese.

Optional extras

• Subsequent Q&A session(s).
• Revisions to the research methodology, analyses and report.
• Full research report with recommendations in Chinese.

Please contact us so that we may discuss your requirements in order to provide a quote

Using a combination of primary and secondary research — such as end-user insights, expert discussions, market data, competitor intelligence and industry trends — our localisation consultants will advise on the creation of new products/services, or the adaptation of existing ones, tailored to your target market(s). In addition, a full linguistic, cultural and functional review will determine localisation, adaptation and content creation requirements for associated customer-facing materials.

Deliverables

• Consultation session(s) to determine product/service optimisation objectives and requirements, specific to your unique needs and considerations.
• Non disclosure agreement(s) to ensure confidentiality of discussions.
• Previews of in-depth interview/focus group questions and/or short-answer surveys prior to data gathering.
• A draft report structure, outlining section headings and content to be included within each section.
• Analysis of insights with subsequent recommendations.
• Research outcomes, analysis and recommendations contextualised with secondary research.
• Full research report in English and a research brief in Chinese.

Optional extras

• Subsequent Q&A session(s).
• Further primary research to gather greater detail on specific report outcomes.
• Translation of interview transcripts into Chinese.
• Full research report in Chinese.

From £100 per hour

Creating a truly localised product or service that is contextually and culturally appropriate is only possible using local insights. Our specialist localisation consultants will use their in-depth, native knowledge to accelerate your global expansion through research, analysis and the recommendation of optimisation strategies for enhancing sales in international markets.

Deliverables

• Non disclosure agreement(s) to ensure confidentiality of discussions.
• Full research and analysis of information specific to your needs and requirements prior to the consultation session.
• Meeting agenda provided prior to the consultation session.
• Consultation session(s) with consultants specialising in fields such as language and culture, scientific research, technological enhancement and supply chain and logistics.
• Key outcomes delivered in Chinese.

Optional extras

• Subsequent Q&A session(s).
• Full research report with recommendations in Chinese.

Starting from £1,000

Using a dedicated team of native marketing experts, linguistic and cultural consultants, web developers, content designers and project managers — we will build a brand new and tailored international trade website for your business, to attract English-speaking customers across the globe.

Deliverables

• Consultation session(s) to determine: i) your needs and requirements and align these with your new website’s design; and ii) client expectations in your target market and related best practices.
• A unique and custom website built according to your needs.
• Fully localised content tailored to your international target market(s).
• Your own domain name, hosting account and content management system.
• Compliance with GDPR regulations.
• Standard SEO.
• Website previews, testing, quality control and publishing.

Optional extras

• Analytics: collection, analysis and interpretation of website user data with recommendations to optimise website usage and effectiveness.
• Scheduled blog posts and marketing content campaigns.
• Updates and ongoing maintenance.

From £70 per 1,000 words*

We will transform your written content to the fluent standard of a native English speaker, establishing you as a trustworthy and reliable enterprise in international markets. Using local knowledge and cultural and linguistic insights, your customer-facing content will be localised to convey the same core message as you originally intended — ensuring that your brand and values remain relevant to your target market(s). Our localisation experts can rewrite current text or develop new text for your website, instruction manuals, press releases, marketing materials (such as brochures and posters), and anything else your English-speaking clients may view.

Deliverables

• Consultation session(s) to determine: i) your needs and requirements; ii) how to improve your existing content and/or how best to develop new content; and iii) client expectations in your target market and related best practices.
• Revised content previews, testing, quality control and final handover.

*The minimum charge is for 1,000 words. Before commencing full localisation, the total output of English words will be estimated to ensure you are satisfied with the final quote.

From £270

We can open new sales channels for you by creating accounts on platforms popular with English-speaking clients such as Amazon and eBay. We will consult on which platform is most appropriate for your needs and manage the application process, so that you can grow your presence in international markets.

Deliverables

• Consultation session(s) to determine: i) your needs and requirements; and ii) client expectations in your target market as well as related best practices.
• Submission of application criteria and registration forms in English.
• Listing of up to five products/services in English, with application for GTIN exemption where applicable.
• Training guide in Chinese on how to operate your new store.
• Up to two hours of live support in the first two weeks of store operation.
• Store previews, testing, quality control and final handover.

From £10 per upload

Media platforms such as YouTube, Vimeo and Facebook are not accessible in China, but are popular media outlets in English-speaking countries. By uploading and hosting your marketing media including videos and images for you, we can help you showcase your business and reach new clients across the globe.

Deliverables

• Consultation session(s) to determine: i) your needs and requirements; and ii) the most appropriate platforms and content to reach your target audience.
• Uploading and hosting of your media.

Optional extras

• Creation of your own platform account(s).
• Localisation of account information and/or subtitled text for your English-speaking audience.

Please contact us so that we may discuss your requirements in order to provide a quote

Our supply chain and logistics experts will consult with you to determine your business needs and ensure you find the appropriate products, services or partnerships at fair prices and with reputable parties. We will provide a shortlist of options based on your specific requirements and can even act as an extension of your company to ensure effective communication, monitor your new partners on the ground and perform troubleshooting. In addition, we can help to source solutions to ensure stock control, warehousing, ordering, payment, delivery, returns and all related communications are localised for your international target market(s).

Deliverables

• Consultation session(s) to determine your business needs and sourcing requirements.
• Full market analysis and pricing comparison.
• Due diligence of potential overseas partners.
• Shortlisting of potential partners with analysis of their capabilities in delivering your solution.
• Initial communications with potential partners of your choosing to determine interest and gather further information to inform your final decision.

Optional extras

• Post partnership decision support including pricing negotiations, attendance of video meetings, monitoring of contract progress and troubleshooting of shipping and customs issues.
• Accompanying you and/or your company representatives for in-country visits.
• On the ground audits and checks.

From £300 per 2.5 hours

Conducting business in English-speaking markets is fundamentally different from the Chinese market due to unique customs, cultures, and practices. Our in-house consultants are native Chinese and English speakers, with considerable cross-cultural awareness thanks to having lived and worked in both countries. It is our shared experiences and understanding of these unique business cultures that allows us to confidently navigate between both markets. We are offering you this same confidence in conducting your international business activities through expert coaching sessions. Using an informal, relaxed atmosphere you may gain insights only available through native experience and even practice your discussion and negotiation strategies. We will provide feedback and advice so that you can refine and optimise your approach, ensuring greater confidence and a higher likelihood of success.

Deliverables

• Nondisclosure agreement(s) to ensure confidentiality of discussions.
• Full research and analysis of information specific to your needs and requirements prior to the coaching session(s).
• Meeting agenda(s) provided prior to the coaching session(s).
• Intended outcomes of the coaching session(s), provided prior to discussions, detailing exactly how you will enhance your skills/knowledge.
• Video call(s) with specialist consultants (at least one native English speaker and one native Chinese speaker will attend).
• Key outcomes and recommendations report delivered in Chinese.

From £60 per hour

UK higher education institutions are a popular choice for Chinese students who wish to study abroad as they offer prestigious qualifications recognised by top employers across the globe. However, the steps involved — including the application process, making your decision, adapting to a new culture, completing your studies, and enhancing your employability as you approach graduation — can be daunting. As our founders have completed undergraduate and postgraduate studies at UK universities, they are ideally positioned to offer advice, support, and guidance. We will provide a friendly and informal atmosphere to discuss topics of your choice. in order to allay any concerns you may have and ensure you maximise your educational experience.

Deliverables

• Free initial 30 minute consultation to determine how best to support you.
• Full research and analysis of information specific to your needs and requirements prior to the coaching session(s).
• Meeting agenda(s) provided prior to the coaching session(s).
• Intended outcomes of the coaching session(s), provided prior to discussions, detailing exactly how you will enhance your skills/knowledge.
• Video call(s) with specialist consultants (at least one native English speaker and one native Chinese speaker will attend).

Optional extras

• Access to a community of students from similar backgrounds via online chat servers.

£50 — up to 5 accounts

£75 — up to 10 accounts

£125 — up to 25 accounts

Email platforms such as Gmail and Microsoft Outlook remain inaccessible in China but are popular choices for both clients and business professionals in English-speaking countries. To ensure you do not miss any important communications and potential sales we can purchase, set up and install email accounts for your business which are linked to your website domain. 

Deliverables

• Domain-based email accounts for your organisation.
• 15 GB of storage for email, contacts and calendars.
• Set up and installation of your business email accounts, implementation of recovery settings and testing of your new accounts.